I know these tend to get a bit boring - but credit where it is due.
In a complete 'dufus' moment I managed to flick out the double ended screwdrivr bit from my Leatherman Wave - whilst stood in powder snow over heather. 20 fruitless minutes of looking and no joy.
Quite search online and it proved hard to find a simple replacement for what I'd lost - lots of kits etc, but I couldn't find the 'standard' part.
So I dropped a line to Whitby & Co to ask for the part number and where I could buy one. Long story short - 48 hours later ( after some correspondence where I confirmed it was me being a pilchard not a 'failure' 0 Louise of Whitby & Co had a replacement bit with me - gratis.
Super service - thank you.
In a complete 'dufus' moment I managed to flick out the double ended screwdrivr bit from my Leatherman Wave - whilst stood in powder snow over heather. 20 fruitless minutes of looking and no joy.
Quite search online and it proved hard to find a simple replacement for what I'd lost - lots of kits etc, but I couldn't find the 'standard' part.
So I dropped a line to Whitby & Co to ask for the part number and where I could buy one. Long story short - 48 hours later ( after some correspondence where I confirmed it was me being a pilchard not a 'failure' 0 Louise of Whitby & Co had a replacement bit with me - gratis.
Super service - thank you.