Suunto appalling customer service.
Ive had a Suunto Vector watch for a few years now and it suits me well whilst canoeing, being in the mountains etc. A few weeks ago the plastic bezel fell off and I've since lost it. I contact Suunto who stated I had to send it back. I didn't really agree with this, but sent it off anyway.
Cost estimation comes back from Suunto....87 euro to replace the bezel !
Bearing in mind that it is a very simple plastic snap on bezel which my 5 year old son could fit, I think 87 euro is a tad expensive !
I contacted the so called Suunto helpdesk who basically said tough. When I asked her who to complain to she stated, ' me ' !
I am now fuming with Suunto. I don't have a problem with having to pay but this is just a blatant rip off.