After reading several watch debates on here, and needing a new watch, I went for a Timex Expedition Combo watch.
However, after 4 months the indiglo light didn't work over the analogue face, only over the digital section. As the watch was a birthday present I didn't have any receipts for it but contacted Timex anyway to see what they could do. They accept email despatch notes of proof of purchase and since we had the one off Amazon my watch was repaired under warranty. It took 7 days from posting the watch off to recieving it back in full working order.
I haven't had an explanation as to what was done other than 'it needed resetting inside". But on the whole, given my lack of paperwork for it I am happy with the service I have recieved off them.