Just wasted £25...

[Eric_Methven]

I saw a big poster in Jessops yesterday advertising an 8GB SanDisk SDHC card reduced from £70 to £24.99 - so I went in and bought one. Took it home, tried it in the camera (Nikon D50) and got a message on the screen that "This disk is not usable". Bummer! Took it back today and asked for a refund. They refused because I had opened the blister pack. They said I should have read the camera documentation to see what types were compatible with the camera. And I should have asked the guy in the shop before I bought it.
Then I took it back home to see if I could upload all my music on it for my MP3 player, and the computer wouldn't even recognise it. Anybody got any suggestions as to what I could do with it? Can anyone make use of it themselves?

Eric

[discoveringtheforest]

Just take it back and claim its faulty,if you put your foot down most retailers will just give in and refund you or offer an exchange

[IntrepidStu]

I saw a big poster in Jessops yesterday advertising an 8GB SanDisk SDHC card reduced from £70 to £24.99 - so I went in and bought one. Took it home, tried it in the camera (Nikon D50) and got a message on the screen that "This disk is not usable". Bummer! Took it back today and asked for a refund. They refused because I had opened the blister pack. They said I should have read the camera documentation to see what types were compatible with the camera. And I should have asked the guy in the shop before I bought it.
Then I took it back home to see if I could upload all my music on it for my MP3 player, and the computer wouldn't even recognise it. Anybody got any suggestions as to what I could do with it? Can anyone make use of it themselves?

Eric

you should be able to download a driver for it on the web so that your PC will recognise it. Possibly from the makers website. You should go to the makers site anyway and look at the troubleshooting pages. Thats all I can suggest Eric.

Stu

[Tadpole]

Nikon D50 as it does not support SDHC
this site may be off help
http://www.camerahacker.com/Forums/D..._the_Nikon_D50

[Eric_Methven]

Thanks Tadpole. The above links shows clearly that I am not the only one having problems with the D50. It is apparent that the D50 will only work with cards up to 2GB and SD only.

I'll buy a few 2GB cards instead and sell/swap the 8GB one.

Eric

[ScarletPimpernel]

When you do buy some smaller cards, take a look at mymemory.com. Very good prices and reliable service. No connection etc., other than using them for several years with no worries.

[Shewie]

I`d take it back again mid week Eric as they`ll probably have different staff on then to the weekend. Tell them it`s faulty ( you could even do some minor damage to it before taking it in ) tell them you`ve sourced another over the weekend because you needed one and just ask for a refund or credit note at least.

[Martyn]

I`d take it back again mid week Eric as they`ll probably have different staff on then to the weekend. Tell them it`s faulty ( you could even do some minor damage to it before taking it in ) tell them you`ve sourced another over the weekend because you needed one and just ask for a refund or credit note at least.

A bit dishonest innit?

[verloc]

7dayshop.com does some very good memory cards at stupid cheap prices - remember eric that if your using 4 x 2GB cards and one gets corrupted then its bad but not the end of the world whereas one 8GB card goes belly up and you've been shooting away all day then its down to the gods what you will be able to get off it.

It doesn't happen very often but it happens enough to make me think about doing something to minimise it.

Cheers
Tom

[Minotaur]

I saw a big poster in Jessops yesterday advertising an 8GB SanDisk SDHC card reduced from £70 to £24.99 - so I went in and bought one. Took it home, tried it in the camera (Nikon D50) and got a message on the screen that "This disk is not usable". Bummer! Took it back today and asked for a refund. They refused because I had opened the blister pack. They said I should have read the camera documentation to see what types were compatible with the camera. And I should have asked the guy in the shop before I bought it.
Then I took it back home to see if I could upload all my music on it for my MP3 player, and the computer wouldn't even recognise it. Anybody got any suggestions as to what I could do with it? Can anyone make use of it themselves?

Eric

Take it back, at the very least they have to give you its value. I would also point out that it does not work in a PC either, so is faulty, and if they get it to work, it does not matter, because it is obvously incompatabile with your set up.

If they still refuse, it is trading standards time.

[Shewie]

A bit dishonest innit?

True but it`ll get the required result. A big shop like Jessops won`t be bothered, one of the staff will probably end up getting it on the cheap anyway.

[Mirius]

True but it`ll get the required result. A big shop like Jessops won`t be bothered, one of the staff will probably end up getting it on the cheap anyway.

Oh well, that's alright then.

[FGYT]

Take it back, at the very least they have to give you its value. I would also point out that it does not work in a PC either, so is faulty, and if they get it to work, it does not matter, because it is obvously incompatabile with your set up.

If they still refuse, it is trading standards time.

No.. its possible the PC card reader only takes SD cards a SDHC card is a differnt type of card even if it fits the same slot and looks the same etc
bit like buying an XD or CF card and wondering why it wont work (just these are a bit more obvious adn wont fit hte SD slot)

i haved to bin a Card reader a while ago cause it wouldnt read the newer XD card stds and though it was supposed to be upgradable they never bothered to release a downloadable upgrade for it
and my compact camera will only take XD cards up to 512MB etc etc

the 4GB SDHC we got for our D90 came with a little single card USB adaptor (again from Jessops )

ATB

Duncan

[Eric_Methven]

I use Jessops a lot and know most of the staff there so I won't be lying to them. Big retailer or not, it's just not right.
I should have asked right at the beginning if it was compatible, and if I had been told 'yes', later to find it was 'no', then I would have grounds to return it as it would have been sold to me under false pretence. However, their policy states that once a product has been opened and cannot be resold (as is the case with a blister pack product) then they won't entertain a refund, exchange or credit note. Now I know that there is a difference between SD and SDHC cards I'll be better prepared for next time.

Eric

[Shewie]

Fair point Eric, this whole non-returnable blister pack thing is nonsense though, if it was packaged in a cardboard box like things used to be then they`d have exchanged straight away. I can understand their argument but at the same time customers are getting stuck with the wrong product because of a daft policy.

[Chopper]

Eric,

Speak with your local Trading Standards, I am sure that the Sale of goods Act states that you can return any goods within 28 days without having to give a reason for return, as long as the purchase is not damaged. My slant on this is that the card is not damaged just the packageing which was necessary to gain acess to the card.

In future I would advise checking www.7dayshop.com for anything you may need. I have never found any on line store that can beat them.

[ol smokey]

Hi Eric, My wife bought a Digital camera from Jessops and when the assistant was handing it over, He dropped it on the floor. MY wife refused to accept it. She had already got them to drop the price a bit.
She refused to take it and got her money back. She then went to another Branch and said that she was offered it at a given price at the original shop. The second branch gave her one at the price she quoted after checking with the first shop. So another branch may be the answer. In any case the card is not " fit for purpose" so they should have to refund the cost, if you have your receipt. Threaten them with Trading Standards involvement.

[backwoodsman]

it wont work on pc because it must be a standard style card reader not the high capacity sd ones, as for them not taking the sd card back, well demand they do, after all its in an unused condition.
in future check out ebay for stuff like this, i got a 4gb card for £7.99, they are giving away flash memory nowadays.

[verloc]

The best thing to do is call your local consumer direct helpline. I have always been very impressed at how good they are to deal with and the advice that they offer is 99% spot on.

[maddave]

Have a look at the sale of goods act

http://www.berr.gov.uk/whatwedo/cons...page38311.html

[Stew]

In any case the card is not " fit for purpose" so they should have to refund the cost, if you have your receipt. Threaten them with Trading Standards involvement.

No.

It's not their fault that Eric didn't read the manual and see that the card isn't compatible. He knows that.

[Eric_Methven]

Quite right Stew, my own silly fault for not checking first. I'm not about to start bringing in legislation or quoting rules and regs to cover up my own cock-up. Nor do I expect the retailer to subsidise my error if he can't sell the item on. I originally posted to see if anyone could suggest a way I might still use the card. Nomatter now as I have swapped it to someone who can make use of it.

Eric

Edit: I also had a look at 2GB cards and to be frank, these are plenty big enough for taking photos. I mean, 200 odd high res photos on a 2GB card. It's not bad when you think that 36 exposures on a film camera used to be the norm. Also four 2GB cards will give me added security should one get lost or become corrupted. And I can also load one up with goodness knows how many music albums for use with my MP3 player - certainly more albums than I currently have that's worth listening to.

[Stew]

Good stuff Eric!

[bothyman]

I'm surprised they didn't offer a refund or offer to exchange it as it would be good for customer relations and as you say you are a regular customer, but then some places get funny about returning sale items.
It's an easy mistake to make though.
I'm surprised no one has come up and offered to buy it from you ??

[Eric_Methven]

I'm surprised no one has come up and offered to buy it from you ??

Someone has. That's what PM's are for. It was swappies though which suited us both.

[bothyman]

So a good ending then.

Glad it all turned out well

MickT

[Eric_Methven]

Yes mate. The best outcome though is I've learned a lesson. RTFM (Read the Flippin' Manual).