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Thread: Exped Synmat UL 9 failure

  1. #1
    Join Date
    Feb 2013
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    Stockton on Tees
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    Default Exped Synmat UL 9 failure

    Hi all.

    Quick run down, after inflating the mat I moved it to another room in the house, this room was much warmer, about half an hour later I heard a loud pop, the middle two chambers are now one big one, so I have 2 smaller chambers, 1 big one and 2 small ones again, I'm guessing that a repair is out of the question but what if I inflated it again, could I get the other 2 seams to burst you think ? that would give me 3 large chambers instead of 6 smaller one's.

    Thanks for any advice.
    http://www.bushcraftuk.com/forum/customsignatures/sigpic35919_2.gif

  2. #2
    Join Date
    Apr 2009
    Location
    W.Sussex
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    Default

    Chase it up with Exped, they're pretty good.
    "Nature is an old lady with few suitors these days, and those who wish to make use of her charms she rewards passionately" Tim Krabbe

  3. #3
    Join Date
    Jul 2015
    Location
    Cleveland UK
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    Default

    Nightmare mate.. i think it's a common problem with the seams coming apart inside. What about contacting Exped is there a life time guarantee with there mats ?

    Mines only the airmat version with no insulation.. i fear mine ballooning out one day.

  4. #4
    Join Date
    Jan 2005
    Location
    S. Lanarkshire
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    32,660

    Default

    Contact Exped; they have a good rep.
    Don't know about popping any of the other internal seams, sorry.

    M
    I'm not sure if life is passing me by, or trying to run me over !

    Become a Full Member and help support the site.
    http://www.bushcraftuk.com/forum/payments.php

  5. #5
    Join Date
    Feb 2013
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    Thing is I bought it second hand so have no receipt, can't see that going down well with them, it's got to be just over 12 months old to boot, I'll have a word with the seller to see if I can get a date ?
    http://www.bushcraftuk.com/forum/customsignatures/sigpic35919_2.gif

  6. #6
    Join Date
    Apr 2009
    Location
    W.Sussex
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    Default

    Quote Originally Posted by bopdude View Post
    Thing is I bought it second hand so have no receipt, can't see that going down well with them, it's got to be just over 12 months old to boot, I'll have a word with the seller to see if I can get a date ?
    I wouldn't worry. I recent bought a second hand Fjallraven Anorak 8 from here. First time it got wet, the leather toggles leached dye into the cloth making it look like I'd spilt black tea all over it. I contacted the UK supplier who looked at it and organised a brand new replacement. I was asked date of purchase and said I didn't know.
    "Nature is an old lady with few suitors these days, and those who wish to make use of her charms she rewards passionately" Tim Krabbe

  7. #7
    Join Date
    Jul 2015
    Location
    Cleveland UK
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    Default

    It's worth a shot contacting them.. when i bought mine i'm sure the warranty was something like 5 years on the Exped airmats. I don't know if the warranty varies on each model thou.

  8. #8
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    Feb 2013
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    Default

    Well the seller has said they may have the receipt, fingers crossed )
    http://www.bushcraftuk.com/forum/customsignatures/sigpic35919_2.gif

  9. #9
    Join Date
    Jul 2015
    Location
    Cleveland UK
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    I think they'll ship a new one out to you mate.. be a bonus if you can get the receipt.

  10. #10
    Join Date
    Jan 2008
    Location
    East Anglia
    Posts
    229

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    You don't need a receipt, the beds have a code on the label which will tell Exped what the manufacture date is.

    I've exchanged a few with them over the years and have always found them very helpful and accommodating, never shown a receipt.

  11. #11
    Join Date
    Feb 2013
    Location
    Stockton on Tees
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    Default

    Ended up with a refund on the item
    http://www.bushcraftuk.com/forum/customsignatures/sigpic35919_2.gif

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