View Full Version : Ludicrous decision by Ebay - Knifeless Item rejected!
mark wood
09-06-2010, 08:17
Having just purchased a LM Supertool 300 I thought I'd try selling my LM knifeless Fuse on Ebay pointing out explicitly in the listing that this was Leatherman's officially knifeless product.
It was pulled of course. I appealed. It was reinstated. It was then pulled, appealed, reinstated and pulled again. Finally the service dept said they'd give me a definitive ruling. Here is is:
We have investigated about the type of the item (Ref # XXX) you had listed and taken opinions of policy teams so that we can provide you with the final decision and be helpful in avoiding future concerns. We came to know that this item has sharp edges similar to knives and there is a possibility of getting misused of it. This actually comes under those items which are often witnessed during inappropriate activities.
To safeguard the interest of eBay Community, we are currently having ban on this item. You may refer the link related to this item: http://www.leatherman.com/product/Fuse
I suggest not relisting this item on eBay and enjoy trading with your other items. I hope this communication will help you decrease the inconvenience you had in last few days.
Moving forward, I appreciate your full cooperation that you have shown in this process. If you have any questions or doubts regarding this decision or policy, please contact back to us and we'll be glad to have a discussion with you.
Here's my reply:
I note you provide the a link below to the Leatherman Fuse description: http://www.leatherman.com/product/Fuse
As I have continually pointed out, I suggest you actually listen to what I am saying and have a look at: http://www.leatherman.com/product/Knifeless%20Fuse
Note the word 'knifeless'.
The only 'edges' on the item are wire cutters and small scissors. On a current check you have 12,181 items listed under scissors and 12,669 under pliers.
I fully understand (but fundamentally disagree with) your media hysteria led and cowardly stance on not listing knives on ebay uk but there is no knife on this item. It was specially made for circumstances in which knives are not allowed.
Madness!
I await the reply. The profit margin wasn't enough to persuade me to get a BCUK membership and sell here but I'm getting damn close!
Mark
You are so dead meat with Ebay now :lmao:
Totally agree with you though and a well worded reply you posted too. Let's hope the snot-nosed zit factory brat passes it higher up the payscale and doesn't make another "but the book says" decision.
"...your media hysteria led and cowardly stance..." Yeah that's telling 'em! Bit red flag to a bull as well but live on the edge I say. :D
Let us know what the outcome is please, I'm really one for cheering on the underdog having a pop at the big guns like this.
Ebay are so useless! Take a look at this:
http://cgi.ebay.co.uk/ORIGINAL-LEATHERMAN-USA-100-LEATHER-BELT-/220617410010?cmd=ViewItem&pt=UK_Hand_Tools_Equipment&hash=item335dd285da#ht_500wt_1 154
perhaps if you sell your leatherman with a belt it will be ok!
and what does that listing say? Blade has been removed. Yeah right!
come to think of it, this would be more dangerous than your leatherman with file!
http://cgi.ebay.co.uk/White-Cut-Throat-Razor-10-Blades-absolutely-free-/110543892126?cmd=ViewItem&pt=UK_Health_HairRemoval_RL&hash=item19bcedee9e#ht_584wt_1 139
Docherty
09-06-2010, 08:43
that's telling 'em! Bit red flag to a bull as well but live on the edge I say. :D
But it has no edge - arrrrgh!
But it has no edge - arrrrgh!
Good point ... wait a sec' !!!? That's just as bad :lmao:
But it has no edge - arrrrgh!
Good point ... wait a sec' !!!? That's just as bad :lmao:
gosh you two are sharp this morning - eek, you've got me at it now!
good on you though - not that it will make much difference I fear. Shame really as this knee jerk nanny culture really pushes my button! :aargh4:
Ebay are a bunch of nobbers.
Asa Samuel
09-06-2010, 09:28
Utterly ridiculous!
I understand why they don't want to sell knives but there are so many ways to get around it (like the straight razors which were very popular in the past with street gangs apparently) and if you are selling something which is primarily a tool with no knife then it's just stupid!
i think i can still sell my Spoon knives they are they are wood carving tools but would haveto add £5 to the prices to cover all the fees at least so they can Poke it
ATB
Duncan
Asa Samuel
09-06-2010, 09:31
Ebay are so useless! Take a look at this:
http://cgi.ebay.co.uk/ORIGINAL-LEATHERMAN-USA-100-LEATHER-BELT-/220617410010?cmd=ViewItem&pt=UK_Hand_Tools_Equipment&hash=item335dd285da#ht_500wt_1 154
perhaps if you sell your leatherman with a belt it will be ok!
and what does that listing say? Blade has been removed. Yeah right!
It might be worth sending ebay that link, as your tool is virtually the same as it has no blade, you could argue that it is essentially the same thing which they are allowing.
SouthernCross
09-06-2010, 09:46
G'day Mark
Fancy wanting to trade in a lethal weapon :nono:
Who knows what's next......a pen?
BTW, if anyone here doesn't believe a simple pen can't reach the brain through the eye ball needs to study physiology :D.
Reminds me of the ridiculous situation on our Aussie Airlines post Sept 11.
No knives onboard, no exception :nono:
After all, we all know knives are only weapons...right?
Yet when they served dinner, they supplied steel knives & forks :lmao:
Obviously terrorists don't eat dinner on Airlines :lmao::lmao::lmao:
Either that or the steak they serve is too tough for a plastic knife :lmao::lmao::lmao:
Kind regards
Mick
- after all why would you want to apply common sense to a empty gesture!?
What gets me is they wont let me bid on something abroad.
(And we wont talk about some of the media material they sell)
DHL are not much better guys.
I purchased a double bit FELLING axe from a guy and sent DHL to collect it. They duly did collect it and then returned it to him 2 hours later and refused to deliver it. Incidentally, in two hours they could have driven it to me!
Their reason for refusing to carry it was that it was a weapon.
I spent a lot of time on the phone asking them if they would like to send me written confirmation of my need to transport weaponry so that when I saw my lawyers, they would have both liabled AND defamed me!
I explained repeatedly that it was a tool and yet they would only refer to it as a weapon. I further explained that if they ever carried a vase, and a lady were to, in a fit of passion, brain her husband with it, that would indeed be a weapon and no longer a vase.
To be fair, a couple of the people I spoke to found it quite amusing, my approach wasnt particularly shirty with them - I just wanted to make a fuss.
Anyway, I work for a steel company so, between me and the seller, we decided that we wanted to do a hardness test on the steel so - the following day DHL collected a steel sample!
The steel is hard - nice axe - happy days - one up for the sensible little guy!
ATB
Dave
ps ebay are just stupid, I can't buy a pen knife or leatherman but I can buy a cleaver, bill hook, sythe, axe ... ? Also. if you find a nice leukku that you like on swedish ebay, email the seller and talk to him un-officially away from ebay you can get a cracking deal cheaper that it would have been on ebay anyway - or so I'm told!
Whittler Kev
09-06-2010, 11:30
Ebay are a bunch of nobbers.
Read this in an empty classroom at school. Still being asked what had me in fits of laughter
I bet if you hadn't used the word 'knifeless' it'd have gone under the radar.
Asa Samuel
09-06-2010, 11:45
I bet if you hadn't used the word 'knifeless' it'd have gone under the radar.
Yeah, the "knife" part of that probably set off an automated flagging system.
launditch1
09-06-2010, 15:18
Get creative with the title i say..Ive had loads of billhooks and drawknives pulled, the best reason ive had was i wasnt allowed to sell that type of consumer electronics.It was a ruddy billhook!!!.I now list them with titles like drawshave and woodmans tool.Theres still loads of penknives on there as well..just under 'creative' descriptions.
As for ebay help you may as well bang yer head against a wall.
Thats what I told a tool selling friend of mine
mark wood
09-06-2010, 22:21
Thanks for the encouragement. No reply as yet.
Unless things change, come payday I'll buy a membership and (hopefully) sell here.
Mark
sidewinder
09-06-2010, 22:38
I fully understand (but fundamentally disagree with) your media hysteria led and cowardly stance on not listing knives on ebay uk
nice choice of words:35::35:
absoloutly rediculous of ebay to refuse this. i recently bought a very sharp,possibly lethal in the wrong hands,divers knife off the bay,it was listed as a safety tool!:)
Some years ago my 8 year old had a PINK plastic water gun shaped like a half size M 16 which he was told was not allowed on QANTAS - the developed world's worst airline.
It was a replica fire arm they said. Replica firearms may be used in hi jacks. Yes by 8 year olds. In bright PINK Plastic!
No initiative amongst the staff. I despair for the West.
when they pulled replica guns a while back people started posting up empy boxes with the - this box will contain original parts on shipping in the small print - made me chuckle
:lmao: thanks for posting this
you cant help but laugh at something so stupid :)
Seems that it's not just knives - lots of other sellers seem a bit miffed as well!!:)
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&Item=390196083479&Category=7307&_trkparms=algo%3DLVI%26its%3DI %26otn%3D2
Fantastic, 9/10 for creativity! :35:
Yes, yes, yes.
British knife laws win again.
Time to start going against the grain Gents or they will ban the 1" non locking plastic bladed folder next.
I have always wonderd how ganster rabbits got there gun on.Brilliant.
nitrambur
11-06-2010, 11:06
Yes, yes, yes.
British knife laws win again.
Time to start going against the grain Gents or they will ban the 1" non locking plastic bladed folder next.
Don't confuse british knife law with ebay rules, the two don't relate to each other
Ebay are a bunch of nobbers.
This is IMHO the most succinct summary of Ebay policy I have ever heard. (And I am still ROFL)
Z
Don't confuse british knife law with ebay rules, the two don't relate to each other
But they are indeed.
Its draconian British laws that have shut down knife sales on ebay, is it not?
bhofmann
11-06-2010, 13:16
Is it just me that finds their (eBay's) grammar appalling? For an official communication it's below the standard I would expect.
But they are indeed.
Its draconian British laws that have shut down knife sales on ebay, is it not?
Not really. More the media led hysteria.
Ebay are allowed to sell knives but have made a decision not to. IIRC one of their reasons was that they could not guarentee the buyer was legally old enough to buy the knife. So in this well reasoned day and age of blame culture and fear they decided to avoid the risk by stopping all knife sales.
Another victory for reason and common sense!
Minotaur
11-06-2010, 13:29
Be interesting to see if you get a reply.
Had a problem with them just after Christmas, made a mistake and posted rubbish for feedback. I did a few at once, but my cut and paste did not work so my last cut and paste was used instead. They argued that they will only change feedback under certain conditions, I could not get them to actual read the feedback, and they never seemed to be reading my emails. Lots of standard sounding replies.
You could point out that they still sell those items in ebay shops, even with blades.
mark wood
11-06-2010, 22:26
Having been sent an online questionnaire about Ebay's dispute service I gave them both barrels. I've just had this reply:
Thank you for writing back to us regarding the removal of item numbers 290443018470 and 290442628954 and XXX eBay account. My name is Esther and I am happy to help you with your query.
Mark, While we make every effort to ensure that we only take action in cases where we have all relevant evidence, unfortunately it appears that in this case, the action on your account was taken in error.
We'll refund the listing fees for the listing we ended, and you're free to relist your item from the "Unsold Items" section of My eBay. Please be assured that keeping eBay a safe place to buy and sell is our top priority. We apologise sincerely for any inconvenience this has caused.
I have removed the violation on your account as a result of this removal and I have also put a caution on your account so that no future removals will actioned on your account for the Leatherman Knifeless Fuse Multitool.
Thank you for your patience and understanding.
Kind regards,
Esther Dorgan
eBay Trust & Safety
Quite a fair response I'd say! Let's see if this listing lasts more than a day!
Wow, someone at eBay with common sense AND we have her name! :)
mark wood
12-06-2010, 10:58
Unfortunately the stupid b*stards have just pulled it again. I'm livid!
Update - Well it's listed again - more assurances it won't be pulled. Like to place bets?
already removed? would be my bet...
not actually checked though
mark wood
12-06-2010, 16:31
It lasted until 4pm. Here's a sample of the appeal [don't know how to tun off the auto smilies]:
mark_james_wood
Initial Question/Comment: UK CW LP- PI
16:13:43 System
Hank A. has joined this session!
16:13:43 System
Connected with Hank A.
16:13:48 Hank A.
Welcome to eBay Live Help, my name is Hank. Please give me a moment while I check your account details.
16:14:39 mark_james_wood
Can you guess how happy I am with ebay customer support?
16:14:58 Hank A.
Thank you for waiting. I have reviewed your account details. How may I help you?
16:16:56 mark_james_wood
Let me see. How about telling me why after I've had this conversation 9 times, and had numerous assurances that there would be notes on my listing, and had a promise from Esther Dorgan at customer support, you imbeceles have once again cancelled the listing for my KNIFELESS, thats KNIFELESS for the 100th time Multitool?
16:18:03 Hank A.
I can understand your frustration regarding this. Please give me a couple of minutes to look into this.
16:22:14 Hank A.
I have reviewed your listing and found that it was removed incorrectly. I understand your disappointment regarding this matter.
16:22:28 Hank A.
We apologise sincerely for any inconvenience this has caused to you.
16:22:38 mark_james_wood
That's what I keep hearing. That and a promise it won't happen again.
16:24:45 Hank A.
I will quickly get your item reinstated so that you can relist it from the "Unsold" section of your My eBay.
16:26:16 mark_james_wood
It feels like a vendetta at times. Do you think anyone will actually bother to bid when it keeps getting pulled? I've just checked and it's been removed six times so far. What will you do differently to stop it being removed again?
16:27:29 Hank A.
Mark, let me tell you that this time I will escalate your issue to the higher authority to make sure that this mistake won't be repeated and you may get a call from them to discuss this matter.
16:28:11 mark_james_wood
Ok. We'll see yet again how long it lasts. I'm guessing about 6 hours.
16:29:11 mark_james_wood
Sorry to get angry with you but the process isn't inspiring me with any confidence.
Happy days!
Is it time to start demanding some sort of compensation for your wasted time? An eBay voucher for instance, though cash would be better.
Wallenstein
12-06-2010, 19:43
I wonder whether it's a manual task to pull the items, or whether there's a keyword filter somewhere that automatically removes the item?
maybe you should remove the term "knifeless" from the name in case it is an automatic filter removing it.
good luck dealing with these morons,
ATB
TJ
wanderingblade
12-06-2010, 21:01
Back in my eBay trading days I regularly had items pulled for some rather interesting reasons.
One neck knife was pulled as they deemed the term 'neck knife' to imply it is to be used for cutting necks!!! (honestly, it's true!)
A cut throat razor was pulled for the same reasons.
An M16 Bayonet was pulled as you cannot list firearms.
I've also had similar fun with the Royal Mail / Parcelforce - one post office employee tried to tell me all knives were banned from import to the UK!
The level of ignorance, stupidity and fear we have to face when dealing in and buying tools is a direct result of the pathetic over-hyped slavering press who exist only to infuriate, intimidate and anger the public while ensuring they remain ignorant little consumers.
Ebay are allowed to sell knives but have made a decision not to. IIRC one of their reasons was that they could not guarentee the buyer was legally old enough to buy the knife...........
Yet they are still happy to sell many other age restricted items?
The eBay knife ban was one of the most cowardly and pathetic episodes in the long decline of eBay - made even more disgusting by the way the illegal tv 'investigation' went un-challenged despite directly and intentionally breaking the law.
Best thing I ever did was ditch eBay as a trade outlet.
rancid badger
12-06-2010, 21:16
Hah! and I thought I had issues with the morons at the Forestry Commission!!!!:lmao::lmao::lma o::lmao:
Great fun, when you think about it though Mark;)
I wonder if Ebay have a complaints robot like BT does? You know these hoojahs that trawl the likes of Facebook and other forums, looking for any mention of slagging off BT. If they think its serious enough, apparently they log on, ( must join the "forum" I suppose:confused:) then apologise publicly and ask how they can help:35:
Somehow I doubt it:rolleyes:
cheers anyway and good luck;)
Steve
mark wood
12-06-2010, 23:01
This is the latest from the f*ckwits at ebay:
Hello Mark,
With regards to the removal of your listing for 'Leatherman Multitool',
item number 290444457533, I'm sorry to say that the item will not be
permitted.
After the completion of the chat with you, I escalated your issue to our
policy experts and have got the confirmation form them that the item
will not be permitted as it contains a knife.
If you wish to differ with eBay's policy then please contact eBay
directly at the following address:
OOTP
Ebay
P.O. Box 9473
Dublin, Ireland
I'm extremely sorry for the confustion and inconvenience this may have
caused to you.
Again, thank you for your email and please don't hesitate to let us know
if you have any further questions or concerns.
Kind regards,
Hank A
eBay Trust & Safety
I'm going to have fun with them tomorrow on the phone.
You couldn't make this up. This has got beyond selling - it's really personal now.
Nest time you put it up, let us know, then we can all "watch" it and we can all complain too when it gets removed.
Good luck on the phone tomorrow.
Maybe you should list it as "Knifeless - no knife - does not contain a knife - no blade - no sharp - completely safe multitool"
mark wood
12-06-2010, 23:29
Guys, this gets better all the time.
If/when they do eventually accept it, you should bundle an axe with it for the pure irony.
If/when they do eventually accept it, you should bundle an axe with it for the pure irony.
thats ok they allow axes, theyre only big sharp heavy blades. its the tiny short light ones that they are worried about, axes are fine cause it would only take one quick blow to kill someone with requiring no skill whatsoever, its teh little knives that need either repeated stabs/slashes or some skillfully well aimed slashes that involve much difficult performing on an unwilling victim and are very unlikely to succeed in killing someone that they are worried about.
honestly i would find it much easier to kill someone by snapping their neck or simply kicking their head in than i would with the little knives on leathermans (even though this particular leatherman has no knife). not that i ever hope to find myself in a situation where i would need to do so.
maybe they are worried you will try to shove it down someones throat and make them choke to death on it.
TJ
mark wood
13-06-2010, 00:12
Here we go:
mark_james_wood
Initial Question/Comment: UK CW LP- PI
23:03:41 System
Richard Bogart has joined this session!
23:03:41 System
Connected with Richard Bogart
23:03:51 Richard Bogart
Welcome to eBay Live Help. I am Richard. Please give me a moment while I check your account details.
23:05:45 mark_james_wood
Hi Richard. Do you think I'm a Liar?
23:06:21 Richard Bogart
Thank you for your patience, I have now verified your account.
23:06:32 Richard Bogart
How may I help you today?
23:06:39 mark_james_wood
I repeat Richard. Do you think I'm a liar?
23:09:47 mark_james_wood
Because, haiving listed a multitool as Knifeless, no less that seven times, Incuding having appologetic admissions of missunderstanding from numerous people at ebay customer support, including providing links to Leatherman's site for their KNIFELESS - that means WITHOUT a BLADE, Hank A at ebay now thinks that I'm selling an item with a blade.
23:11:04 mark_james_wood
You have wasted masses of my time on this and I will not let it drop.
23:11:57 mark_james_wood
Are you still there Richard because I want a supervisor?
23:14:03 mark_james_wood
Hello?
23:14:22 Richard Bogart
Please bear with me for a few moments while I investigate this for you.
23:14:31 mark_james_wood
Let me quote my conversation from this afternoon:
23:15:25 mark_james_wood
mark_james_wood
Initial Question/Comment: UK CW LP- PI
16:13:43 System
Hank A. has joined this session!
16:13:43 System
Connected with Hank A.
16:13:48 Hank A.
Welcome to eBay Live Help, my name is Hank. Please give me a moment while I check your account details.
16:14:39 mark_james_wood
Can you guess how happy I am with ebay customer support?
16:14:58 Hank A.
Thank you for waiting. I have reviewed your account details. How may I help you?
16:16:56 mark_james_wood
Let me see. How about telling me why after I've had this conversation 9 times, and had numerous assurances that there would be notes on my listing, and had a promise from Esther Dorgan at customer support, you imbeceles have once again cancelled the listing for my KNIFELESS, thats KNIFELESS for the 100th time Multitool?
16:18:03 Hank A.
I can understand your frustration regarding this. Please give me a couple of minutes to look into this.
1614 Hank A.
I have reviewed your listing and found that it was removed incorrectly. I understand your disappointment regarding this matter.
1628 Hank A.
We apologise sincerely for any inconvenience this has caused to you.
1638 mark_james_wood
That's what I keep hearing. That and a promise it won't happen again.
16:24:45 Hank A.
I will quickly get your item reinstated so that you can relist it from the "Unsold" section of your My eBay.
16:26:16 mark_james_wood
It feels like a vendetta at times. Do you think anyone will actually bother to bid when it keeps getting pulled? I've just checked and it's been removed six times so far. What will you do differently to stop it being removed again?
1629 Hank A.
Mark, let me tell you that this time I will escalate your issue to the higher authority to make sure that this mistake won't be repeated and you may get a call from them to discuss this matter.
16:28:11 mark_james_wood
Ok. We'll see yet again how long it lasts. I'm guessing about 6 hours.
16:29:11 mark_james_wood
Sorry to get angry with you but the process isn't inspiring me with any confidence.
23:18:13 mark_james_wood
Hank A now, after reflection thinks this knifeless item should be reomoved as it contains a knife. I can't find one - leatherman didn't make it with one but hey perhaps Hank knows something we all don't? As I have told ebay quite a few times before, have a look at at: http://www.leatherman.com/products/product.asp?id=14&f=6&c=1
23:20:46 mark_james_wood
And Richard, please don't tell me that you're really sorry, you've made a mistake and you'll let me relist, oh and that you'll alert your supervisor and their supervisor as I've heard this seven times before. The whole thing is a joke and I'm f*cking incandescent with rage.
23:23:46 Richard Bogart
Thank you for your patience, I'm still looking into this for you.
23:23:54 mark_james_wood
I bet you are.
23:24:24 mark_james_wood
Is there a robot that answers these queries with a made up name every time?
23:29:21 Richard Bogart
Thanks for waiting.
23:31:07 mark_james_wood
I'm definitely simmering if that's what you mean.
23:35:46 Richard Bogart
Please stay connected as I'm reviewing some information for you.
23:36:08 mark_james_wood
Oh I'm waiting with baited breath,
23:39:34 mark_james_wood
By the way, this is another 40 minutes of my life I've wasted with ebay.
23:49:46 Richard Bogart
What's the exact error message you get?
23:50:21 Richard Bogart
Please ignore the previous communication, its an system error.
23:51:10 mark_james_wood
I'm sorry - this mesage:
23:51:14 mark_james_wood
Message:
Back to Inbox
info
Print
Subject: Clarification regarding the removal of item number 290444457533 (KMM28728825I15977L0KM) Received: 12-Jun-10
From: eBay Customer Support Expires: 12-Jun-11
Hello Mark,
With regards to the removal of your listing for 'Leatherman Multitool',
item number 290444457533, I'm sorry to say that the item will not be
permitted.
After the completion of the chat with you, I escalated your issue to our
policy experts and have got the confirmation form them that the item
will not be permitted as it contains a knife.
If you wish to differ with eBay's policy then please contact eBay
directly at the following address:
OOTP
Ebay
P.O. Box 9473
Dublin, Ireland
I'm extremely sorry for the confustion and inconvenience this may have
caused to you.
Again, thank you for your email and please don't hesitate to let us know
if you have any further questions or concerns.
Kind regards,
Hank A
eBay Trust & Safety
____________________
23:51:50 mark_james_wood
Is an error? I don't think so. You lot don't know what the hell you are doing.
23:53:06 Richard Bogart
No, i was concerned with one which was wrongly send in error by system in our chat session.
23:54:04 mark_james_wood
Ok so what now?
23:55:32 Richard Bogart
I have now reviewed all your previous communication and the history of the removed items.
23:56:27 mark_james_wood
Ok. Do you think this knifeLESS multitool has a blade?
23:57:46 mark_james_wood
By the way this is nearly an hour hour ebay has claimed from my life.
23:57:52 Richard Bogart
This confusion has been developed because of the product you are selling "Leatherman Multitool", please note that 'Leatherman' sells two types of tools.
23:59:19 mark_james_wood
Leatherman sells lots of things. It sells multitools. It sells accessories for multitools. It sells folding knives. It sells secateurs and pruners. it sells torches. You guys really ought to try surfing the internet once in a while.
23:59:20 Richard Bogart
One with knife and the other without knife and so its getting hard to identify which one is the tool which includes the knife.
23:59:57 mark_james_wood
You know what, I think the phrase KNIFELESS might be a f*cking big giveaway.
00:00:08 Richard Bogart
However, i am now in process to reinstate your removed listing.
00:00:16 mark_james_wood
Not good enough.
00:00:23 Richard Bogart
Please refrain from using bad language. If you continue in this manner I will be forced to close this session.
00:00:40 mark_james_wood
Sorry but I've been through this so many times.
00:01:38 Richard Bogart
I can understand your frustration in this matter but using bad language will not resolve this issue.
00:01:47 mark_james_wood
Ok won't happen again.
00:03:03 Richard Bogart
This confusion has been created as 'Leatherman' also sells an similar identical tool which contains a knife in it.
00:03:55 mark_james_wood
I'm trying to restrain myself but I was aware of that. the listing does say that it's the knifeless version. i even quote Leatherman in the listing.
00:05:12 Richard Bogart
Yes, i can see that and so on this basis i am now reinstating your removed listing, please stay connected as i do the needfull.
00:05:53 mark_james_wood
What's really irritating is that I've had a succession of people at ebay agree that it's knifeless and swear that I'm ok to relist only for someone else to pull it.
00:06:43 mark_james_wood
There's probably nothing you can say that doesn't make me think that if I relist it will be pulled within a few hours.
00:08:08 Richard Bogart
I have now reinstated your removed listing, you may relist your item on eBay but please make sure that you provide sufficient images in your listing to make it clear that its an knifeless tool so our team does not gets confused again.
00:08:16 mark_james_wood
Oh an thats more than an hour of my life gone here.
00:08:53 mark_james_wood
How do I do that? I show all the baldes in my listing. I can't show what isn't there!
00:09:39 Richard Bogart
However, i am also sending an update to our team about the knife less tool so next time they do not get confuse and remove anymore of knife less tools.
00:09:51 mark_james_wood
I've heard that SEVEN times before.
00:10:14 Richard Bogart
That's fine, you may relist your item on eBay.
00:10:17 mark_james_wood
Who is this team of anti knife fanatics?
00:11:13 mark_james_wood
Right I'll relist. If it survives until morning I'll be staggered. I can only try the telephone next time. Goodnight Richard.
I love ebay - I really do.
Scalpel (http://shop.ebay.co.uk/?_from=R40&_trksid=p2759.m570.l1313&_nkw=scalpel&_sacat=See-All-Categories)
razor blades (http://shop.ebay.co.uk/i.html?_nkw=razor+blades&_sacat=0&_odkw=razor&_osacat=0&_trksid=p3286.c0.m270.l1311)
straight razor (http://shop.ebay.co.uk/i.html?_nkw=straight+razor&_sacat=0&_odkw=cut+throat+razor&_osacat=0&_trksid=p3286.c0.m270.l1313)
When does 'logic' go on the endangered list?
mark wood
13-06-2010, 00:23
It's relisted. The title is now "Leatherman Multitool without a blade - no knife at all". If they pull it again I'll be giving it away here.
nitrambur
13-06-2010, 00:49
as i do the needfull
That phrase makes me believe that Richard isn't his name at all. As far as I know that phrase is peculiar to the Indian subcontinent.
i can't find it in a search....
I'm trying to restrain myself from asking you a question on ebay regarding the item!
I was thinking:
"Excuse me, does this item have a knife?"
I'm now watching it and will join in the complaints if it goes. Am even thinking now of bidding even though I don't want it!
BTW its 290444638107 if anyone else wants to join the party!
Wallenstein
13-06-2010, 08:14
That phrase makes me believe that Richard isn't his name at all. As far as I know that phrase is peculiar to the Indian subcontinent.
Yes, this was my first thought. Might help explain why the different leatherman versions are being confused.
i'm watching it, if they remove it i'll send them a piece of my mind, i have a particularly unpleasant part they can have *evil grin*
its all just so utterly ridiculous. good luck this time mate,
TJ
PS. anyone else see on the listing where ebay kindly explain what the term "used" means, maybe someone should return the favour and explain to them what the term "knifeless" means.
That phrase makes me believe that Richard isn't his name at all. As far as I know that phrase is peculiar to the Indian subcontinent.
Yep, I'd say almost definitely. It's probably an Indian based call centre with made up names to make them sound 'American'
Anyway, with any luck you'll have gone though just about everyone at eBay who'd pull the ad and they'll all know to leave it now.
Ha! :)
ScarletPimpernel
13-06-2010, 16:25
I don't think Ebay are alone in this sort of lunacy. Yesterday afternoon I was self-scanning my shopping in Tesco and had to wait for a member of staff to come and check that I was old enough to purchase... a palette knife! You know, the thing that has a thin, flexible blade, but no sharp edge.
Then again, visiting my local County Court the other day, just to collect some forms, I was obliged to go through airport-style security, and specifically to hand over my ID card. This is apparently in case some miscreant tries to impersonate court staff, apparently.
mark wood
13-06-2010, 19:20
I've now sold it:D Thanks once again for the interest and encouragement.
Mark
helixpteron
13-06-2010, 21:53
Throughout the land, people slept safely in their beds.
The Police reported that Crime had abruptly ceased in its entirety.
Children played happily.
The sun shone brightly.
And all because eBay prohibited the sale of a bladeless Leatherman Tool!
Or not...
Harvestman
14-06-2010, 18:35
The trouble with other people is that they exist.
There was an armourer in one of the regiments selling gun parts on ebay the other year until the MP's caught wind. One chap in Manchester bought and assembled a whole SA80, bought on eBay. I don't think they had this much trouble...
There was an armourer in one of the regiments selling gun parts on ebay the other year until the MP's caught wind. One chap in Manchester bought and assembled a whole SA80, bought on eBay. I don't think they had this much trouble...
And they say this generation has no enterprise...