Indoorsout
09-06-2009, 18:06
The Identity Store (http://www.theidentitystore.co.uk/)
I recently moved back to Northampton afer 5 years to find my favourite leathercraft shop had closed due to lease problems. They are hoping to be back in town again by the end of summer though.
I emailed them to ask if they had an update on the situation as I was after some vegtan and they replied saying they didn't have any further news yet but as they were still running classes in town they could bring me a selection of leather to suit my requirements for me to choose from. Door to door service no less! I explained my needs and they will be coming over next week with a selection for me to choose from.
Now THAT is what I call great customer service!
I recently moved back to Northampton afer 5 years to find my favourite leathercraft shop had closed due to lease problems. They are hoping to be back in town again by the end of summer though.
I emailed them to ask if they had an update on the situation as I was after some vegtan and they replied saying they didn't have any further news yet but as they were still running classes in town they could bring me a selection of leather to suit my requirements for me to choose from. Door to door service no less! I explained my needs and they will be coming over next week with a selection for me to choose from.
Now THAT is what I call great customer service!